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Starbird Digital - Datacenter

Monday 19th of February 2018

Frequently Asked Questions

Distance    Hosting    Google    iPad    Start

We are too far away to meet in person, can we still work with you?

Absolutely! Starbird Digital web services has a global reach. We can work with you on your website project, wherever you are in the world. We usually require images, content and possibly drawings from you, which can all be sent by email. We can communicate by email, phone or arrange Skype video meetings. We can issue international invoices, in any currency, that your bank will be able to pay using our IBAN (International Bank Account Number) and BIC (Bank Identifier Code). Alternatively, you can pay us online using PayPal.

If you choose one of our monthly payment packages, then you will be able to edit your content and upload your images using your own admin area.

Why do the websites that are paid upon completion require a hosting fee?

Our web pages are hosted in world class data centers in Dallas-Texas, Houston-Texas and Provo-Utah. These data centers contain racks of computers, in air conditioned rooms, that serve out web pages to users across the world, on demand, 24/7. They cost money to build, use energy, have operations staff, emergency power back-ups, fire security and they are guarded. Your monthly hosting fee contributes to these costs.

Take a data center tour.

Our hosting fees are shown on our prices page.

Will people be able to find my site on Google?

Yes, of course! This is why it is important to have your own website, if you want to get noticed by people searching for things online. We use Google developer tools to notify them of the existence of your website upon completion. We understand Search Engine Optimisation (SEO) and have achieved number one on Google for some of our sites. We can advise you on the content and wording of your pages so that you can improve your ranking for your chosen search criteria.

What do you mean by Apple iPhone and iPad compatible?

There are many web developers that create web pages using old technologies that will not work on the Apple iPhone and iPad devices. This is because Apple took the decision to use the latest technologies to improve the performance of their devices. At Starbird Digital we use these same technologies to stream audio and video and to make modern animations that are compatible with these Apple devices.

How can I get started?

The first thing to do is to start writing down what you want to say on each of your web pages. Often, people say that they would like their own website but then can't think of anything to say! If you have a message that is going to be of interest to other people, then you need to think about what that message is, and start writing it down in a structured way.

By structured, we mean that everything relating to one thing should go on one page and everything relating to something else should go onto another page. This may sound obvious, but for many people this is not that easy. This is usually because they find it difficult to separate images, layout and colors from the page content.

The other things to consider are logos and branding. Do you already have business cards, letterheads, a Facebook page, flyers or vehicle lettering designs or ideas? If so, we need to know about them because your website should fit in with your overall business branding. If not, we can design some of those things too.

Have you thought about the images that you intend to use on your website? They are very important if you want to create a good impression. Don't just assume that you can use any images that you want without permission. You will need to either provide your own photographs, obtain or buy royalty free images, or seek permission for copyrighted images. We can assist you with this.

Search Engine Optimisation: This means thinking about the words that people might type into Google if they are searching for a service like yours. If you are a landscape gardener in New York, for example, and you don't mention “ landscape gardener” or “New York” anywhere on your website, then how are you ever going to be found on Google? We know about this, and again we can help you to get this right too.

Are you going to include a picture or video of yourself and be prepared to write about yourself so that people reading your website will know something about the person behind it? This may seem daunting, but we can help you to present a good image of yourself if you choose to do so.

You can save and print our free web page design sheet as many times as you like and sketch and write on them until you are happy with your planning. When you have finished, you can then scan or photograph your work and email it to us at enquiriesATstarbirddigital.com, we will happily look at it for you.

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